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Accessibility

Accessibility Statement

Everyone in our service area should be able to use this website, including people using screen readers, keyboards, magnification, or captions.

Last updated: September 17, 2026

Our goal

We work toward the Web Content Accessibility Guidelines version 2.1, level AA, as our practical standard for this site.

What we have built in

  • Pages can be operated with a keyboard alone, with a visible focus outline.
  • Images carry text descriptions, and decorative images are hidden from screen readers.
  • Text and background colors are chosen for readable contrast.
  • Motion and animation are reduced automatically when your device asks for less motion.
  • Headings, lists, and links are marked up so assistive technology can navigate the page.

Known limits

The coverage portal and the provider websites are operated separately, so their accessibility is outside our control. If you hit a barrier there, tell us and we will pass it along.

Tell us about a barrier

If any part of this site is hard to use, write to broadbandheroes@bonfireig.com and describe the page and the problem. We will respond and work with you to get the information another way, including by phone or in print.